Thursday, March 10, 2011

Internships (7!) at Nominum (smarter, safer Internet)

Image: graur razvan ionut / FreeDigitalPhotos.net
I have to admit I wasn't really aware of this place, Nominum, until I got an email from them this week. One of our students is interning there and must be doing a great job because they got in touch to get some more...like 7+ more!

And it seems like a pretty cool place to work. According to their website, they make "intelligent DNS software solutions to help make the Internet smarter and safer." (The inventor of DNS is their chairman and chief scientist!)

So they're gearing up to launch a new service and looking for a bunch of interns to help with two areas: Network Operations Center and Customer & Technical Support. Seems like a great opportunity - looks like cutting edge technology and their web page on working there says it's "an inspirational place to craft your career." Definitely worth a try. Email them at jobs@nominum.com and be sure to say you're interested in the internship and which of the two areas listed above.

Here are the details they sent:
Who is Nominum?

Nominum makes the Internet better by making it smarter, faster, safer and more useful. Our DNS software is the bedrock for more than half of the world's broadband Internet and our combined solutions provide a better Internet experience to millions of households.

Our Intelligent DNS software solutions, the world's most advanced DNS systems, function as stand alone elements in many networks and are also combined with our hosted network services and consumer applications to deliver better network resiliency and performance, improved end user security and rich navigation assistance to every end user.

You will find more information about us at www.nominum.com.

What are we looking for?

We are looking students who would like the opportunity to join a fast paced start up and interested in how to make use of the Internet in different ways.

We have internship positions in two very key areas in Nominum; specifically the Nominum Global Network Operations Center and  Nominum Customer and Technical Support.

NETWORK OPERATIONS ---------------------

Job Skills

* Experience with Linux, DNS, DHCP, Basic Networking
* Proven ability to troubleshoot in a timely manner  
* 1-3 years Experience in a Network Operations Center (Not Mandatory)

Job Duties

* Monitor Nominum Global Network
* Define Severity for Alerted issues
* Intelligent Escalation
* Incident Communication
* Determine SLA Impact
* Support Change Management Activities

Career Path
* Engineering
* Operations
* IT

SUPPORT STAFF -----------------------

Customer Support Interns will work closely with Nominum Support Engineers in support of a brand new Nominum service offering!

Requirements:

We are interested in people who are excited about the Internet, along
with:
  willingness to learn new things and work in a team environment

  ability to explain complex concepts clearly to customers who may have less technical expertise.

  excellent written and oral communiations skills

  willingness to work off hours and some weekends


Desirable:

Familiarity with a variety of OSes and browers applications

Some operations experience with TCP/IP and DNS

Some experience working with the public/customer service.


Timing:

We are looking to hire 7+ students to help support the launch of a new
product.  We would like to begin interviewing students as soon as
possible with the intention of having them start in early April

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